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Scaling innovation to change health care

Our deep expertise, predictive analytics and emerging technology help drive sustainable health economics and more personalised care.

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The many ways we’re moving health care forward

Thanks to millions of touchpoints and our relationships across the health care system, we understand how the world of technology connects to the world of health. 

By bringing together deep industry expertise with diverse data sets, predictive analytics and emerging technology, we help simplify industry processes and deliver actionable insights to support health care leaders and professionals. Learn how we’re scaling innovation in health care:

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Predictive analytics to improve population health

Our clinical analytics platform and unmatched data foundation support population health goals across diverse technical environments. We help government and health care leaders manage risk and improve health services for citizens.

For example, we use Artificial Intelligence (AI) and machine learning to find individuals who are most at risk of contracting the flu and being admitted to the hospital. Accurately predicting when and where flu activity will increase can enable us to better guide prevention efforts and health system readiness to protect patients and save lives.

We make our predictions a number of months prior to the flu season. This leads to better planning and decision-making and can result in clinical outreach and engagement for flu vaccination. Targeted intervention modelling enables significant savings in unplanned hospital admissions and a better outcome for the individual.

With our advanced predictive models, we provide:

  • Secure, clinical data of nearly 52 million patients
  • 20 years of longitudinal claims data
  • Claims data covering more than 180 million lives
  • Robust socio-demographic and care management data
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Genomic data science for chronic disease prevention

Our vision is to identify those at high risk of specific chronic diseases, long before they become ill. Using our novel deep learning methods, we’re developing ways to proactively maintain a person’s health by early intervention — ahead of the onset of disease — when such conditions may be treatable.

By combining a given person’s genetic variants with their behavioural and clinical data, and applying our expertise in genomic data science, we can predict risk over time. These insights through Optum clinicogenomics can result in improved, long-term outcomes for everyone.

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Ambient computing for home health monitoring

The global population is ageing. As we grow older, our health naturally declines, which means more doctor appointments, more hospital stays and home care visits.

Technology can help us monitor our health as we age — and significantly improve health care delivery. Ambient computing changes how we use computers by moving from interfaces that we actively interact with — such as the PC or the phone — to those that blend into our environment and anticipate our needs, such as smart speakers.

We have created several solutions, using AI, to enable health care delivery in the home environment to perform critical health monitoring such as:

  • Detecting falls
  • Observing daily behavioural patterns for signs of issues
  • Automatically interacting with the user to drive better health behaviours
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Cybersecurity to protect health information

We are committed to implementing strong cybersecurity and data protection practices designed to protect the confidentiality and integrity of information systems and assets. The need for world-class data security has never been greater. We have extensive experience deploying leading security solutions to help our clients stay ahead of evolving cybersecurity threats and risks to their data.

Our information security approach includes integrated cyber defense capabilities that are constantly evolving to respond to new threats. We proactively seek out vulnerabilities in the system by simulating cyberattacks, which yields insights that strengthen our security and improve threat recognition and response.

As one of the largest health care organisations in the world, we embrace the challenge of protecting the confidentiality, availability and integrity of our information systems and our clients’ most important asset — their data.

Learn how we’re creating a culture of innovation at work.