Fáilte go Optum Éireann

[Music playing]

[Video of a city’s landscape, including waterway, bridge, and buildings, transitioning to Rajath Parashurama walking across a bridge]

RAJATH PARASHURAMA: Ireland is phenomenal.

[Video of scenes from the streets of a city in Ireland, including traffic and pedestrians walking and bicycling]

It's buzzing. It's buzzing with business.

[Car honk]

[Optum signage in an office building window]

[Rajath Parashurama speaking on screen]

Text On Screen – Rajath Parashurama, Healthcare Economics

Collaboration and innovation is a part of our day-to-day process.

[Colleagues in the office in meetings, talking and walking through the office hallways]

CIAN O’MAHONY: We bring a lot of energy. We bring a lot of curiosity.

[Cian O’Mahony speaking on screen]

Text On Screen – Cian O’Mahony, Optum Rx

We bring a lot of willingness to learn. We come from a very diverse set of backgrounds.

[Anne Lawlor speaking on screen]

Text On Screen – Anne Lawlor, Optum Rx

ANNE LAWLOR: All of the people in my team are brand new to the US health care system.

[Colleagues in the office, talking and collaborating with each other in meetings and one-to-one]

And we brought a really fresh perspective in terms of how we collaborated around ideas to solve the big problems.

[Tracy Gilbert speaking on screen]

Text On Screen – Tracy Gilbert, Affordability & Networks

TRACY GILBERT: I see our understanding of US health care, or our lack of understanding sometimes, of US health care, as a superpower.

[Tracy Gilbert sitting outside with a colleague, talking]

So we often look at it and think, why would you do it that way?

[Tracy Gilbert sitting inside with a colleague, looking at data on a computer screen together]

Let's look at it from scratch.

[Tracy Gilbert talking to a colleague]

Yeah, that's perfect.

FEMALE: Yeah?

[Anne Lawlor speaking on screen]

ANNE LAWLOR: One of the unique things about working in Optum Ireland, for me, is that we're co-located with a lot of the peer groups that we work with.

[People in the Optum office working at their desks, transitioning to colleagues in meetings and collaborating in different spaces within the office]

So my team are responsible for the pharmacy relationship, for example, but we're also co-located with technology teams and analytics teams. I think what that has given us is a much faster route to market.

[A group of people in a meeting]

You do all get into a room and thrash things out and you're able to have a conversation about what the best outcome will be.

[A colleague in the meeting speaking]

FEMALE: I'm just getting some questions together.

[Music picks up]

[Scenes of the Ireland landscape, including a close up of blades of grass, the countryside, and then transitioning to scenes of the city, including cars in the city streets, and then the outside of the Optum office building]

[Erin Schmuker speaking on screen]

Text On Screen – Erin Schmuker, Managing Director Optum Ireland & UK

ERIN SCHMUKER: Optum Ireland is not just a strategic outpost of any one individual business unit. We are working across the spectrum of US health care.

[Optum signage on the office building, transitioning to colleagues collaborating]

We're really plugged into the overall strategic priorities for the company, so it's important that we remain really close to our US colleagues and also to be a little disruptive.

[Erin Schmuker chatting with colleagues at their desks and then in a meeting]

So we want to look at those strategies and turn them on their side a little bit and think a little bit differently.

[Cian O’Mahony speaking on screen]

CIAN O’MAHONY: And so that means the intellectual firepower that we're throwing at it is just much broader, much more diverse.

[Cian O’Mahony in a meeting with colleagues]

All of the problems that we're trying to tackle are very multifaceted. So you need a multidisciplinary approach to actually solving them.

[Victoria Riley speaking on screen]

Text On Screen – Victoria Riley, Data Analytics

VICTORIA RILEY: We're using machine learning models to predict early onset of disease.

[Victoria Riley in a meeting with colleagues]

We're currently looking at how we can use agentic AI to create agents across our processes and our businesses.

[Larry Mullen speaking on screen]

Text On Screen – Larry Mullen, Data Analytics

LARRY MULLEN: There's a lot of predictive models to understand are members having trouble with their health care? Are they going to be adherent with their medication?

[Larry Mullen in a meeting with colleagues]

We're building a lot of the AI and models to really understand what the personalized needs are for that member and that we can put that member into a proper campaign to address those gaps in care.

[Optum employees on their headsets and computers]

[Rajath Parashurama speaking on screen]

RAJATH PARASHURAMA: If you want to have transformation at scale, come here. We do that every day.

[Rajath Parashurama in a meeting with colleagues]

We just don't do proof of concepts. We make sure that the proof of concepts actually gets implemented.

[Erin Schmuker speaking on screen]

ERIN SCHMUKER: What I am most excited about for the future of Optum Ireland is to deliver capabilities that will change the US health care system.

[Colleagues in the office, talking and collaborating with each other in meetings and one-to-one]

For us to make the value-based care dream very real, for us to think about managing the risk of members differently, and most importantly for us to use the value of these co-located resources to really fundamentally change the health care system.

Text On Screen – Optum