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Creating a culture of innovation

Our culture of curiosity is what drives us. We have been supporting innovation for global health care systems from Ireland for more than 20 years. Creative Director Patrick Mooney shares what it’s like to work in digital design at Optum as a hub of innovation

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A global span

Optum has been supporting global health care systems from Ireland for more than 20 years and we have been investing in Ireland throughout our time here. Our highly-skilled team is made up of 950 employees in Letterkenny and a further 550 in our growing Dublin offices. 

Because of the investment in our Irish team, including our focus on recruiting top tech talent and a development programme that encourages a problem-solving mindset, we make a difference to the lives of patients and improve health outcomes globally.

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Innovation to move health care forward

Our deep expertise, advanced analytics and innovative technology help drive sustainable health economics and more personalised care.

Innovation in action

We invest in our Irish team by focusing on recruiting top tech talent and developing programmes that encourage a problem-solving mindset. Hear from other employees to see how we’re bringing every aspect of health care together:

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Software engineering

Learn about Priya Mishra’s role in the Letterkenny office and what it’s like to work with others who are passionate about modern tech stack system design and implementation.

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Data science

Lisa Walsh is in the Dublin office and collaborates with people in astrophysics, geospatial analytics and finance. See how she works towards innovation to brainstorm new ideas.

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Collaborative innovation events

Throughout the year, our teams engage in fun, collaborative events such as:

  • Annual Research and Development Symposium
  • Invention mining sessions
  • Technical guild sessions
  • Process transformation session

We’re scaling innovation to push health care forward

Find out how

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Enabling Better Health Care at Home

The global population is ageing. In the US alone, there are more than 46 million adults over the age of 65, and in 10 years this is expected to double. As we grow older, our health naturally declines, which means more doctor appointments, more hospital stays and home carer visits. 

Technology can help us monitor our health as we age — and significantly improve health care delivery. Ambient Computing changes how we use computers by moving from interfaces that we actively interact with — such as the PC or the phone — to those that blend into our environment and anticipate our needs, such as smart speakers. 

Optum has created several solutions, using artificial intelligence, to enable health care delivery in the home environment to perform critical health monitoring such as: detecting falls, observing daily behavioural patterns for signs of issues and automatically interacting with the user to drive better health behaviours.

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Predictive analytics to improve health care

We use smart and effective tools — like artificial Intelligence and machine learning — to find individuals who are most at risk of contracting the flu and being admitted to hospital. Accurately predicting when and where flu activity will increase can enable us to better guide prevention efforts and health system readiness to protect patients and save lives. 

We make our predictions a number of months prior to the flu season. This leads to better planning and decision-making and can result in clinical outreach and engagement for flu vaccination. This targeted intervention modelling enables significant savings in unplanned hospital admissions and a better outcome for the individual.