WEBVTT

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[MUSIC PLAYING]

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Ireland is phenomenal.

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It's buzzing.
It's buzzing with business.

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[CAR HORN]

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Collaboration and innovation

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is a part of our day-to-day process.

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We bring a lot of energy.

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We bring a lot of curiosity.

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We bring
a lot of willingness to learn.

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We come from
a very diverse set of backgrounds.

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All of the people in my team

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are brand new
to the US health care system.

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And we brought
a really fresh perspective

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in terms of how
we collaborated around ideas

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to solve the big problems.

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I see our understanding
of US health care,

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or our lack of understanding
sometimes, of US health care,

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as a superpower.

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So we often look at it and think,
why would you do it that way?

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Let's look at it from scratch.

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- That's perfect.
- Yeah?

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One of the unique things

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about working in Optum Ireland,
for me,

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is that we're co-located

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with a lot of the peer groups
that we work with.

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So my team are responsible

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for the pharmacy relationship,
for example,

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but we're also co-located
with technology teams

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and analytics teams.

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I think what that has given us
is a much faster route to market.

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You do all get into a room
and thrash things out

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and you're able to have
a conversation about

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what the best outcome will be.

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I'm just getting
some questions together.

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[MUSIC PLAYING]

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Optum Ireland is not just
a strategic outpost

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of any one individual business unit.

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We are working across the spectrum
of US health care.

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We're really plugged into

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the overall strategic priorities
for the company,

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so it's important that we remain
really close to our US colleagues

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and also to be a little disruptive.

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So we want to
look at those strategies

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and turn them
on their side a little bit

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and think a little bit differently.

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And so that means
the intellectual firepower

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that we're throwing at it

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is just much broader,
much more diverse.

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All of the problems
that we're trying to tackle

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are very multifaceted.

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So you need
a multidisciplinary approach

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to actually solving them.

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We're using machine learning models

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to predict early onset of disease.

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We're currently looking at
how we can use agentic AI

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to create agents across
our processes and our businesses.

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There's a lot of
predictive models to understand

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are members having trouble
with their health care?

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Are they going to be adherent
with their medication?

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We're building a lot of the AI
and models to really understand

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what the personalized needs are
for that member

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and that we can put that member
into a proper campaign

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to address those gaps in care.

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If you want to have transformation
at scale, come here.

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We do that every day.

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We just don't do proof of concepts.

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We make sure
that the proof of concepts

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actually gets implemented.

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What I am most excited about
for the future of Optum Ireland

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is to deliver capabilities

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that will change
the US health care system.

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For us to make the value-based care
dream very real,

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for us to think about managing
the risk of members differently,

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and most importantly for us to use

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the value
of these co-located resources

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to really fundamentally change
the health care system.

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[MUSIC PLAYING]